1.   Refund & Cancellation Policy

• All payments are non-refundable once processed, as we begin work immediately on your file.
• Exceptions apply only if:

○ We are unable to procure your GCMS Notes due to our error or system failure.

• In such cases, a full or partial refund may be issued at our discretion.
• For EU/EEA clients: By confirming your order, you consent to immediate performance of the service and acknowledge that your 14-day right of withdrawal does not apply once processing begins.